2013 Speakers

“Lyndon is currently an Enterprise Architect at Tesco, leading standardization, transformation, and innovation projects on Mobile, Payments, Fraud Management, and Identity & Access Management. He previously worked at BT and other consultancy firms, leading business transformation and R&D projects for the financial, telcos and retail sectors.

Having been involved in a number of NFC research, NFC security projects and trials since 2006; Lyndon recently focuses on business and technology strategy. He specializes in security, biometrics, mobile communications, and intelligent systems. His experience covers many industries ranging from airline, energy, government and investment banking.

Lyndon holds MSc degrees in Artificial Intelligence and in Telecom Engineering from Essex and UCL, and a PhD in Computer Science from the University of Essex. He is a Fellow of the British Computer Society; and is the inventor of more than 20 US and European patents. “

Derek joined Clear Channel in 2005 as UK Sales Controller until he launched the Collaboration + Create team in 2009, heading the creative solutions unit, that won a 2010 Campaign Media Award for Outdoor Sales Team of the Year in its first full year. Derek now heads up the New Business Delivery for Clear Channel with responsibility for the development of the new mobile platform which has seen more than 10,000 Clear Channel Adshel panels and digital roadside panels equipped with both Near Field Communications (NFC) and QR code capabilities.

Jon joined Visa Europe from Transport for London in February 2012 to help lead Visa’s development of the mobile payments marketplace. His role at Visa Europe focuses on developing Visa’s strategic partnerships with mobile network operators, device manufacturers and industry consortia in context of Visa Europe’s key strategic objectives.

Jon has over 9 years experience in contactless payments solutions, having previously worked at Transport for London (TfL) where he was a key part of the team working on Oyster as well as the recently launched Future Ticketing Programme. His specialty is working on complex customer propositions where digital, mobile and payments services intersect. He has a particular interest at present in the evolution of the user experience for payments and related services using Near Field Communications (NFC) technology.

Jon White is a Chartered Marketer and studied at the University of Brighton. Married and living in London, he hopes to one day finally master the Italian language.

Ludger Voss, CTO SimonsVoss Technologies AG:

Since 1995: SimonsVoss Technolgies AG Unterfoehring
Managing Director, CTO, Board Member
1990 – 1995: Siemens AG Public Networks Munich
Systems Engineering, Head of Specification Team
1987 – 1990 Siemens AG Central Research Munich
and Carnegie Mellon University Pittsburgh
Siemens Graduate Program
1981 – 1986 RWTH Aachen, Master’s Degree

Rene’ Batsford has over 17 years experience in the Retail, Manufacturing and Entertainment Industries. He has worked for leading brands such as Molton Brown Cosmetics and most recently EAT Ltd. EAT were the first UK chain to roll out a fully integrated contactless payment solution. Arguably Rene’s biggest project to date was delivering the IT Strategy and infrastructure for the world renowned “The O2″ as European IT Director for Anschutz Entertainment Group.

Rene’ is a key supporter of emerging technologies such as contactless payment and mobile loyalty and regularly gives key note speeches on these subjects to the Retail and Banking Industry. Rene’ has won numerous industry awards, most notably the 2008 European Retail award for Payment Solutions for his work on contactless payment and followed this up with 3 awards for the 2009 & 2011 Contactless Intelligence Awards for contactless payment.

Rene’ is currently consulting and working as CIO for a new retail brand start-up Coffee Mob.

Vincent Barnaud is currently Director, Contactless services at Orange France Telecom. He delivers the Group roadmap (incl device, SIMs, and service platforms) and coordinates roll-out with Orange Affiliates. The first two live commercially are Orange France with their cityzi service, and Everything Everywhere (UK) with their Quick Tap wallet.

Prior to this, Vincent was Minitel Sales Director and developed both fixed Internet and mobile premium online services for Orange.

Before joining France Telecom Orange in 1999, Vincent worked with TDF as business developer for Central & Eastern Europe. He started the TDF Polish subsidiary and managed it from 1997 on in Warsaw. He graduated in 1989 from EDHEC Business School (France) and Brighton Polytechnic (UK) with a BA Finance.

Ergi Şener has been working as the Senior Product Manager of Turkcell Wallet at Turkcell New Technology Business since March 2010. He was formerly the founder and Business Development Director of New Tone Technology Solutions, an R&D Company, shareholded by Sabancı Universtity. His focus was to improve awareness for NFC applications on focused markets including payment solutions, access systems and loyalty applications. He implemented many RFID & NFC applications for sport clubs, universities, hospitals and factories. Before Turkcell, Ergi Şener also worked for Garanti Payment Sytems CRM division.
He is continuing his PhD education in the field of marketing and he has been attending courses as visitor lecturer in some universities in the field of management. He is also in the advisory board of Sabancı School of Management.”

Marcus Gemeinder joined Deutsche Bahn AG (DB) after obtaining a PhD in electrical and information engineering in November 2003. Since then he has been involved in the field of electronic ticketing. In July 2005 he became leader of the strategic project ‘eTicketing’. The main goal of that project was to evalutate all different types of electronic ticketing approaches available then and in the near future and to derive based on that an electronic ticketing strategy for the DB. As a result, in November 2006 DB together with Vodafone initiated the cutting-edge project ‘Touch&Travel’ with Marcus being project manager on DB’s side.

Francesco Prato is Director of Sales and Business Development at the Communications, Media and Technology (CMT) of SIEMENS Austria. Among his responsibilities, Francesco is coordinating Siemens CMT activities to market and identify business opportunities for mobile payment. He is also crucial in identifying strategic relationships and alliances required to build the mobile payment ecosystem in the different regions.
Upon graduation from the University of Pisa ( Italy) with a doctor degree in Information Science, Francesco has held several international senior positions mainly at Siemens and Philips including U.S.A., Germany, Japan, Italy, and Austria  within the Sales and Marketing organization. During his stay in U.S.A. Francesco has also obtained a postgraduate degree in Business Administration from the Webster University.

Senior Director, UK & Ireland Sales Operations, Blackberry
Gerry Kelliher is Senior Director of UK & Ireland Sales Operations at Blackberry (RIM). His primary role is to provide the strategic insight to shape the commercial direction of the business in the UK & Ireland.

Gerry is responsible for driving new commercial activities, including business development and also manages the UK & Ireland applications strategy, ensuring alignment with wider business objectives to achieve ongoing sustainable success.

Since joining RIM in 2002, Gerry has held several different positions within the company (most recently as Director of Commercial Relationships for Telefonica O2 Europe) and has been instrumental in the development and launch of BlackBerry services across Europe. Prior to joining the company, Gerry worked for Swedish software solution provider Telelogic, where he led the development of early 3G handset technology.

Gerry holds both a BEng. in Electronic Engineering from the University of Limerick in Ireland and an MBA from Henley Management College.

Stefania Gentile
Since 2009 Stefania is Head of Cards & Payments (in Intesa Sanpaolo and project leader of innovation projects in mobile payments market. In December 2011 she launched “Move and Pay”, the first Italian pilot in mobile proximity payment that today is switching from the trial phase to the selling phase. Previously within Intesa Sanpaolo she has worked as Head of CRM (2007-2009), Head of Analytical and Operational Marketing (2003-2007), Head of Organization of Corporate Center (2001-2003). Prior to 2001 when Stefania joined Intesa Sanpaolo, she worked for many years in Accenture where she was Senior Manager in the Competency Group Strategic Services.
She attended Bocconi University in Milan, where she received a Degree in Economics in 1991

He is very passionate about digital innovations helping consumers get through their day. His biggest project to date is NatWest TouchPay – a unique mobile contactless product being the first mobile debit card in the UK. He is also involved in the development of the successful RBS Mobile Banking service.

Prior to RBS, he spent his time working as Technical Consultant for customers in the in the credit repair services merchant services industry. He has a Bsc in Computer Science and also holds an MBA from Cass Business school majored in Strategy.

Dominique has joined Veolia Transdev in 2004. He is now general manager of Mercur, research & innovation entity of Veolia Transdev group.

He has coordinated Veolia Transdev automatic fare collection systems projects, and supervises development of new range of innovative services, especially on mobile digital media.
He has initiated Veolia Transdev NFC field trials (2005 in Nice, 2007 in Provence district, 2008 in Bordeaux) which result in BPASS : Veolia Transdev “solution” for services on mobile phone: ticketing + passenger information + infotainment + multimodal.
BPASS is commercially in operation in Nice (France) since June 2010, and in Paris – IIe de France area in pilot since August 2012.

Before joining Veolia, Dominique has worked 15 years in electronic transactions (for Gemalto, Parkeon, and Sema), in marketing, business development and general management.

Dominique has MS Degree in engineering and eMBA

dominique.descolas@veoliatransdev.com

BPASS:
Simplifying the passenger experience with NFC technology: Veolia Transdev’s BPass solution (in operation in Nice, soon in Paris area and elsewhere)

Veolia Transdev has designed a service on NFC-enabled phones called BPASS, commercially in operation in Nice (France) since May 2010, and in commercial pilot in Paris area since August 2012. BPASS can be downloaded “over the air” on all NFC phones commercialized by mobile network operators (Bouygues Telecom, NRJ mobile, Orange and SFR at present).

Customers equipped with BPASS are able to buy their tickets or pass over the air, and validate with their NFC phone, like a contactless card. They also have an easy access to real-time schedules and to a wide variety of content (infotainment) linked to their journey. NFC tags are deployed at each bus and trams stops to allow people to buy tickets immediately and access real-time information.

BPASS is all about simplifying access to public transport. Customers can buy tickets wherever they are and whenever they want, and know exactly when the next bus is arriving. No queues, no need to carry loose change, no lost time. It allows people to use public transport, including bike and car sharing, more spontaneously.

David is Information Systems Director at Transport for Greater Manchester (TfGM). He is the board director responsible for Innovation, technology development and delivery of Smart and Integrated Ticketing, Passenger Safety, Security and Information Services, Environmental Strategy Implementation, Highway Network Management and Operations, in addition to the Information Technology and Communications Infrastructure and business applications for TfGM. David leads the investment of £30m for Broadband Infrastructure in Greater Manchester, and the Electric Vehicle Charging Infrastructure.

David is a member of Greater Manchester’s Environment Commission. He is a director of Greater Manchester Accessible Transport Trust and a director of Greater Manchester Passenger Transport Information Limited. As a member of the Automotive Council Technology Group, he is looking at how alternative fuels and ITS will be significant in the future. David has championed the use of Open Data in Greater Manchester. Prior to joining TfGM, David was Head of Logica’s ITS practice in the UK.

Peter has worked for TfL since 1999 and project managed the Oyster card delivery programme having co-ordinated the launch and phased rollout for the Oyster card to become the success that it is today.

Once Oyster became established, Peter continued to develop the Oyster programme with a series of innovative enhancements until it became a mainstay of TfL’s everyday business.

He has continued to deliver benefits to London arising from Oyster’s achievements with specific emphasis in the area of contactless payments and emerging technologies.

Peter delivered TfL’s transport ticketing responsibilities for the London 2012 games in conjunction with the Olympic Delivery Authority and LOCOG which helped to ensure a smooth and successful ticketing and transport operation.

Peter continues to manage external initiatives and proposals concerning TfL’s payment systems.

After an early career in London’s financial sector, Peter worked in local government , leading major projects in organisational change, information systems and contract management

Mike came into the “smart” ticketing world in 2001 after 20+ years in IT. After an IT career embracing technical, product management, business planning, sales and sales support roles, Mike arrived in transport ticketing sure that he was faced with a relatively simple IT and systems integration project, and that he’d soon have it all sorted out! He’s since learned differently!

In the past 11 years, Mike has plied his trade on smart ticketing projects in Australia and North America as well as in the UK as Project Manager, Contributor, Bid Manager, Business Planner and Contracts Manager.

Mike has led Yorcard since 2008, delivering a multi-operator, multi-modal integrated smart ticketing and travel money scheme for the Region of Yorkshire and the Humber. When Mike took over, Yorcard was in the middle of an extensive pilot project. It has since developed from a project fully funded by grants to the self-financing systems integration and services company it is today, providing ITSO smart ticketing infrastructure and processing services to operators and local authorities in the Yorkshire Region.

Samee is a director in the London office of Edgar, Dunn and Company, a global management consulting firm. Samee has advised some of the world’s largest organisations in North America and Europe, working at the Board level.

Samee leads the firm’s advanced payments consulting practice. He has advised banks, payment companies, mobile operators, and other payment service providers on developing their payment strategies.

He also advises clients on mergers and acquisitions with a specific emphasis on financial services entities. His clients include investment banks, private equity providers, hedge funds, and large acquisitive companies.

He previously held leadership positions at PricewaterhouseCoopers and at Scient Consulting based in New York. He started his career with Visa International in London where he helped banks enhance their payment product profitability.

A highly respected management consultant, Samee has published a number of articles in leading industry journals such as the Electronic Payments International, American Banker and Banking Strategies Magazine. He is a regular speaker at key industry events and has co-authored a book “Developing and Managing a Successful Payment Cards Business” published by Gower Publications.

After 17 years’ experience in telecommunications at Bouygues Telecom, Thibault de Dreuille leads the French Association for Contactless Mobile since July 2012.

Technical Officer – European Telecommunications Standards Institute (ETSI)
(Ex-chairman of the ETSI TC SCP Requirements working group)
Xavier is providing support to 3GPP CT6 and ETSI TC SCP. He is a Technical Officer in charge of the Smart Card Platform in ETSI since 2007. In addition to supporting ETSI TC SCP, he also provides support to the 3GPP CT6 working group, in charge of the 3GPP UICC applications (mostly (U)SIM and ISIM applications). Xavier also has a hands-on experience of R&D and standardisation processes as he previously spent 6 years in France Telecom’s R&D division where he was a smart card expert providing support and internal consulting for both local and international mobile operations (Orange global). In addition, he was involved in the work carried on the NFC and mobile ticketing topics.
Xavier has been involved in ETSI TC SCP and 3GPP CT6 as a delegate since 2003 and was elected chairman of the ETSI TC SCP Requirements working group, a position he held until moving to ETSI.
Xavier holds a Master Degree in Computer Science from Ecole Nationale Supérieure d’Ingénieurs de Caen with a special focus on Smart Card and Network Security.

Carlos Pedraz is responsible of Commercial Rollout of Financial Services for Telefónica Digital in the European Region. Has worked in several roles within the Telefónica Group (Terra Mobile, Telefónica R&D, Telefónica Móviles España and Telefónica S.A.) for more than ten years, closely related to the devices and device-oriented technologies.

Dr. Windsor Holden is Research Director of Juniper Research, a UK-based analyst house specialising in identifying and appraising new high growth market sectors within the mobile ecosystem. Windsor has authored more than 50 full length reports for Juniper, including four editions of its much-heralded Mobile Entertainment series. His recently published reports include Mobile Payment Strategies: NFC, Remote Purchases & Money Transfer, Mobile Payments for Digital & Physical Goods: Opportunity Analysis, Mobile Entertainment Strategies: Business Models & Forecasts and Mobile Gambling: Casinos, Lotteries & Betting.

Prior to working at Juniper Research, Windsor was an employed as an analyst with Analysys, Espicom and Kagan World Media. He is also a former Research Fellow at the Institute of Communications Studies, University of Leeds.

Since 2007, Claire has been leading O2’s entry into the market of Near Field Communications. Claire was responsible for the launch and management of the successful O2 Wallet NFC trial in London and subsequent positioning of strategy and vision for Contactless services. As O2 continues to invest in the development of m-Commerce and Contactless, Claire’s focus now is on driving the wider eco-system to create the demand for these new and exciting services.
Previously within O2 she has worked in the Technology Directorate where she enjoyed success with responsibility for delivery of data products and services for Tesco Mobile and O2’s 3G network
Prior to 2002 when Claire joined O2, her background was in data networking, most significantly with Cisco, where she spent five years deploying telco networks for customers including Orange, Telecom Italia, KPN, Telenor and BT with the Colossus Project.

Andras Vilmos is the Chairman of the Stolpan Association. Andras is involved in research and specification of interoperability and business issues necessary for the broad commercialization of NFC. As managing director of SafePay Andras is also active in consulting and implementation of complex NFC service applications for the retail industry and access control.

Stefano Dolci is responsible for Baggage Handling Systems at SEA Milan Airports. He is also the BHS Program Manager with responsibilities for special projects related to baggage handling: Baggage Reconciliation, RFID, etc. Stefano Dolci joined SEA in 2001 and from the beginning he followed all baggage handling system implementations at Malpensa. As the airport, opened in 1998, had been designed as a “point to point” airport but right from the start was used as a “hub”, these have been years of great improvements and developments, especially in the field of baggage handling. Stefano Dolci also followed the implementation of the airport information system that is now used to monitor and handle the baggage process.
On 2012 he start a new NFC project inside Malpensa Airport to trace all maintenance activity using NFC smartphones.

Vittorio Ricci is the CEO of RFID360 srl, a Italian company dedicated to RFID and NFC solutions. RFID360 since 2007 is a leader on distribution in Italy for RFID technology and from 2009 develops NFC solutions for Maintenance Systems

As telecommunications engineer my career has focused on the industrial market and specifically on the semiconductors industry. With experience on multinational corporations and local companies as applications engineer, product manager and sales engineer.

As project manager, great experience across the value chain of the electronic product engineering process, from engineering to sales, through their production processes. Always with a clear focus on business that in combination with new technologies can generate new and innovative services and products.

It is finally creating a business through innovative ideas what has motivated my career. I love to define and create business strategies and projects from scratch.

With great interest in personal relationships, locally and internationally, with the idea that through people is how we can give value to our business today.

Currently I work as a project manager for 5 years. Since 2010 I work in GE Money Bank as a project manager for strategic projects. My specializations are payment cards and implementation of new innovative payment methods. I started in GE with project covering migration of whole payment card portfolio to the new supplier and implementation of disaster recovery center for payment cards.
In 2011 I became project leader of strategic project “Mobile NFC”. The main goal of the project was to implement MasterCard Mobile PayPass technology as a first bank in Czech Republic and become the leading bank in this area. As a result of the project the first Mobile NFC transaction was processed in 2012. Now we continue with next evolution and further development of the Mobile NFC product.

After several years working for the biggest players of the mobile telecommunication industry, Laetitia was convinced that the evolution of mobile phone technologies will create a new experience between human and his environment.
Laetitia founded Connecthings in 2007, to bridge physical and virtual thanks to NFC.

GSMA Mobile NFC Services Programme Director
James has over 20 years experience in project and programme management in a wide range of industries. Today, James is leading the GSMA’s NFC Go to Market programme, overseeing a team accelerating the adoption and launch of SIM based Mobile NFC services in 15 countries including; China, Brazil, Australia, Korea and Western Europe. The programme is set to expand further in 2012/13 into Eastern Europe, SE Asia and ME&A.
Prior to the GSMA James has worked for Vodafone leading projects including the launch of HSDPA, MVNO BT Mobile, and Future Network and Automotive in R&D. He also has ten years leading large scale Postal Automation programmes, has worked in the insurance industry with R&SA and fixed line telephony with COLT Plc, Cloud Computing and Data Centre services with Savvis Plc.

Andrew Griffin is speaking on behalf of Mobey Forum, the Mobile Financial Services thought leader. Andrew is Director of Market Intelligence at Monitise, the global leader in mobile money platforms. Prior to joining Monitise Andrew spent 18 years in investment banking equity research, the last 13 of which were with Merrill Lynch where his last role was managing director of European technology equity research, based in London. In that role he travelled widely meeting with investors and technology company executives in North America, Europe and Asia. An Electronic Engineer and Chartered Accountant by training, Andrew worked initially for a small electronics consultancy on parallel processing projects before training as a Chartered Accountant with what is now PWC. Before joining Monitise Andrew advised a number of technology start-up companies and was employed by the European Commission to assist with the Digital Agenda Assembly 2012 held at the European Parliament in Brussels.

Steve has over 25 years experience in the payment industry with Payment Networks, Issuers, Acquirers and disruptive technology providers for several payments channels including EMV, Chip & PIN Contactless, Mobile Contactless and Mobile Remote Payments.

Steve has been at the forefront of the development of standards and best practice guidance for Contactless and Mobile Payments in UK and more widely across Europe with his representation on various steering groups at UK Cards Association (formally APACS) and European Payments Council.

He has assisted clients to strategically plan and deploy innovative payment solutions for BMR and the US. Most recently he has lead the deployment of Mobile Contactless for American Express in the US, as part of the Isis Wallet implementation. This included the development and first ever deployment of the ExpressPay Mobile applet. Prior to that Steve designed and implemented a 2 centre card production Contactless capability in the UK also for American Express.

Not only does he have hands on experience of market impacting deployments, but Steve also has an exceptional grasp of emerging payment technology developments and how they may affect each of the stakeholders in the card and NFC payments Eco Systems.

With extensive industry experience Steve is acknowledged as an expert in his field, and is regularly asked to speak at events, provide media commentary, and join industry level working groups.

Mike Walters is Head of UK Corporate Payments at Barclays in London. Mike is responsible for the product management, performance and profitability of Barclay’s suite of corporate payments products ranging from physical cash to complex integrated electronic payment solutions.

Mike Walters joined Barclays on its Business Leadership Graduate Programme in 2002, having read Law at Warwick University and having achieved a Masters degree in a Management at Nottingham. Since joining the bank, Mike as worked in a number of relationship teams managing large UK and Multinational Corporate Relationships for the group securing, successful migration of a number of FTSE 100 clients to Barclays. In early 2007 he was appointed Sales Director for Multinational Corporates headquartered in the UK, Scandinavia and Netherlands. Mike moved to become Regional Director for North American Financial Institutions following the formation of Global Transactional Sales in January 2009, before moving to his current role in July 2010.

Jörg Suchy joined Samsung Semiconductor Europe GmbH in 2002 as Marketing Manager Microcontrollers EMEA. Since 2007, he’s responsible for the Strategic Business Development Chip Card and NFC-CLF, covering smartcard IC for Telecommunication (SIM), Machine – To – Machine (M2M), Near Field Communication (SWP-UICC), Finance, Security and Identification operations.
Jörg represents the Samsung NFC Controller domain throughout the entire market value chain and contributed in the development of several NFC white papers.

Furthermore, Jörg represents Samsung Semiconductor Europe at the OSPT Alliance as member of the General Meeting and Marketing Working Group; Eurosmart Association as a Steering Committee Member and in different working groups; he’s equally part of the eSmart, Smart Mobility and NFC World Program Committees.
Before joining Samsung, Jörg started his career in 1994 at the Semiconductor Production of Philips RHW in Hamburg. In 1997, he joined NEC Electronics (Germany) GmbH in Düsseldorf as Field Sales Engineer for ASICs and Microcontroller for strategic OEM Accounts and, later on, Distribution Channels.
In 1993, Jörg graduated in electrical engineering from the Hamburg University of Applied Sciences in Germany.

Robert Burns is a member of the EMVCo Board of Managers, representing American Express.

Within American Express, Robert is the Director of Technical Architecture of Global Advanced Payments Technologies. In this role he is responsible for EMV and related chip based advanced payments products, technical specifications, standards and architecture. His team also designs and supports chip product compliance testing procedures and new chip product developments and deployments. He has been involved in the area of chip technology for payment products for the past 15 years.

Robert graduated in the UK and has a Bachelor of Science from the University of Leicester and a Master’s from the University of Leeds.

Sergio Cozzolino got an Enginering degree in 1992 and a Master in Business Administration (MBA) in 1995. He has been in TELECOM ITALIA MOBILE since 1995 in charge of new services and development on end user products acquiring a significative experience on activities related to SIM and SMART Cards. From 1996 he is taking part to the standardisation activities (ETSI SMG9 and later SCP). He was GSM Association SCAG (Smart Card Application Group) Chairman (2002-2012) and in 2003 he chaired the SIM Task Force within the GSMA. Responsable for TIM for the European Research Progrem SCARAB (1998-1999) and TASSC (1999-2001) Esp@ss (2002-2004). Project Manager for applications based on SIM and Smart cards (FINECO Moving, Easybuy,UIC, … ).He was up to the end of 2002 director of the Smart Card and Services development Dept. In 2003 he was Director of the of the Technical Marketing and System Engineering Dept. for the Corporate Division. From 2004 to 2012 he was in charge of the Innovative ICT Mobile Service development Dept, dedicated to the Corporate Customers. As of 2013 he is in charge of the Mobile Service Development Dept. for the Consumer Customers.

Tim Jefferson is the Managing Director of The Human Chain, a UK based consultancy that focuses in the mobile and wireless sectors, providing management and technical consultancy, along with thought leadership in Europe and North America.

Tim is a senior management consultant with over twenty-five years of commercial and technical experience. He is a natural enthusiast for his subject and has authored numerous reports, white papers and published documents that provide clarity and understanding of complex technology solutions to help businesses use mobile and wireless technology in general to drive new revenue opportunities, reduce costs and re-engage with their end users using enablers such as mobile, SMS, QR codes, contactless/NFC and social media. Recent reports and publications include New mPOS Services, NFC Payments in Europe, The Changing Face of Mobile, NFC microSD, Alternative NFC Form Factors and Mobile Wallets, all available from www.thehumanchain.com

The Human Chain has carried out extensive mobile commerce eco-system development with work with MNOs/Carriers, SIM and Terminal Vendors, Trusted Service Managers, Technology Providers, Major Brands and Service Providers including retailers and banks, especially around the mobile payments and contactless/NFC sector. Recent projects have been scoping new value propositions and go to market strategy on mobile wallets, mobile payments (including acceptance), ticketing, loyalty, offers, physical and logical access as well as TSM development and deployment.

Tim is an experienced chairman for a number of mobile and wireless technology events. Recently these have covered mobile banking and payment, messaging and contactless/NFC.

Katie Lips is a Mobile and Digital Expert, Strategist and Commentator. She is Head of Digital Strategy & Innovation at leading Loyalty provider Aimia and is fascinated by the role mobile technologies including NFC can play in revolutionising customer retail and loyalty experiences. She is known as a creative innovator in the Mobile space having also been a startup founder (Mobile Messaging Archive Treasuremytext.com & Virtual Gift Platform “Little World Gifts”). In her role at Aimia, Katie is responsible for developing Digital Strategies across mobile, social and location-based loyalty, and the potential of mobile payments, wallets, and enhancing customer experiences whilst shopping. She also writes about digital innovation (and art, and shopping) at her blog www.katielips.com.

Pierre Metivier is the General Manager of the Forum des services mobiles sans contact (contactless mobile services), a French government backed up association, aiming at the deployment of NFC mobile services in France. The Forum brings together all the main public and private players in the NFC ecosystem and coordinates global NFC mobile services discussions. Pierre is also the editor of “Avec ou sans contact”, an industry leading blog dedicated to innovation and contactless technologies (from the QR code to the Internet of Things through RFID and NFC). Finally, he is a regular visiting “project management” professor at the Rouen Business School. Before joining the Forum SMSC, Pierre has been part of the launch and development of two major technology development : micro-computers (Commodore, Apricot, Borland) and the Internet (CompuServe and AOL), as a product marketing executive in France, Europe and the US.